Privacy Policy

Introduction

WatermarkPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Information You Provide

• Account Information: Shopify store domain, access tokens for API integration
• Watermark Content: Images, text, and design preferences you upload or configure
• Product Data: Product information necessary to apply watermarks to your images
• Communication Data: Messages sent through our support chat system
• Settings: App configuration preferences and watermark settings

Automatically Collected Information

• Usage Data: How you interact with our app, features used, and performance metrics
• Technical Data: IP address, browser type, device information, and access times
• Log Data: Server logs, error reports, and diagnostic information

How We Use Your Information

• Provide Service: Apply watermarks to your product images as requested
• Account Management: Manage your subscription and app settings
• Customer Support: Respond to inquiries and provide technical assistance
• Service Improvement: Analyze usage patterns to enhance app functionality
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: Third-party services that help us operate our app (hosting, analytics, support tools)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing specific information

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers and infrastructure

Data Retention

We retain your information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you uninstall our app, we will delete your data within 30 days, except for data we are legally required to retain.

Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at the information provided below.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember your preferences and settings
• Analyze app usage and performance

You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notifications for material changes

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@watermarkpro.app
• Support Chat: Available within the app
• Response Time: We aim to respond within 24 hours

Shopify-Specific Information

As a Shopify app, we:

• Access only the minimum data required for our functionality
• Follow Shopify's Partner Program requirements
• Comply with Shopify's data protection standards
• Use Shopify's OAuth system for secure authentication

For more information about Shopify's privacy practices, visit Shopify's Privacy Policy.